Effective: March 20, 2019
Thanks for using Flare Central! Our mission is to provide a unified platform to deliver smart content to smart devices. Here we describe how we collect, use and handle your personal information when you use our websites, software, and services ("Services").
We collect and use the following information to provide, improve and protect our Services:
Account Information. We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account (such as your name and email address). When upgrading to a paid plan we may associate your payment information to your account (such as your phone number, payment info, and physical address).
Flare Information. Our Services are designed to make it simple for you to create and store your messages, URLs, logo images and so on (“Flare Info”) and work across multiple devices. To make that possible, we store, process, and transmit Flare Info.
Usage Information. In order to provide Services, we collect information related to the Flares you come in contact with, including time and duration. The information we collect identifies the instance of the application and does not contain any (P)ersonally (I)dentifiable (I)nformation. We are complaint with GDPR and CCPA regulations.
Device Information. We also may collect information from and about the devices you use to access the Services. If you sign up for and utilize certain Services such as Emergency Notifications your devices (depending on their settings) may also transmit location information and identifiers associated with your devices to the Services. Information such as IP addresses and the type of browser and device you use may be transmitted.
Cookies and other technologies. We use technologies like cookies to provide, improve, protect, and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
Marketing. We give users the option to use some of our Services free of charge. These free Services are made possible by the fact that some users upgrade to one of our paid Services. If you register for our free Services, we may, from time to time, send you information about upgrades when permissible.
Data Processing. We collect and use the personal data described above in order to provide you with the Services in a reliable and secure manner. We also collect and use personal data for our legitimate business needs. To the extent we process your personal data for other purposes, we ask for your consent in advance or require that our partners obtain such consent. We will never divulge any personal information without prior consent unless it applies to Law & Order and the Public Interest.
We do not share or sell your information to any third parties.
Law & Order. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or appropriate government request; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Flare Central or our users; (d) protect Flare Central’s rights, property, safety, or interest; or (e) perform a task carried out in the public interest.
Retention. When you sign up for an account with us, we’ll retain information you store on our Services for as long as your account is in existence or as long as we need it to provide you the Services. If you delete your account, we will initiate deletion of this information within 30 days. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
Have questions or concerns about Flare Central, our Services or privacy? Contact us here.